Shipping policy
1. Shipping Locations
We currently ship orders to addresses within the United Kingdom, Australia, Canada and The United States.
2. Delivery Times
- Order Cut-Off Time: 5:00 PM London GMT, Monday – Friday.
- Orders placed after the cut-off time or on weekends/public holidays will be processed the next business day.
- Handling Time: 1–3 business days (Monday – Friday).
- Transit Time: Typically 6–11 business days, depending on your location.
- Estimated Delivery: Most customers receive their orders within 7–14 business days from the date of purchase.
3. Carrier Services
All orders are shipped via Royal Mail, depending on your location and package size, to ensure prompt and reliable delivery.
4. Shipping Costs
We offer free standard shipping on all orders within the United Kingdom — no minimum purchase required.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us at contact@airyumm.com Our support team will assist you as quickly as possible to resolve the issue.
6. Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number. You can track your shipment at any time via our Order Tracking page.
7. Need Help?
If you have questions about shipping or need assistance with your order, please visit our FAQs page or reach out to our customer service team.